Sometimes a purchase doesn't work out. A gift isn't just right. Sometimes a purchase didn't meet your expectations. Here at Cutlery for a Cause we hope this never happens but understand when it does. We want to ensure that the process for returns and exchanges is easy, quick and efficient.
30 day return policy for any reason. Don't like it? Didn't work? Whatever reason. We will even pay the return shipping.
365 day return policy on unused, unopened items. If it's new and unused we will gladly accept a return for up to one year. (returns over 30 days are given as a gift card)
If any product needs exchanged for any reason we will gladly do this as well including paying the shipping both ways.
At Cutlery for a Cause we want to ensure your complete confidence in the buying process. You can never make the wrong purchase. We guarantee we will do what it takes to turn it into the right purchase.Returns Process
To initiate a return there are several options
Email us at firstname.lastname@example.org Please include your name and order number for the return. We will issue a return RA number to you and provide a prepaid label for the return.
Call us at 208-884-3811 and we will walk you through the process and get everything taken care of for you.