Frequently asked questions
* Are you an authorized dealer for your products?
Yes. We are an authorized dealer for all products that we sell. We are happy to partner with great brands like Wusthof, Shun, Zwilling, Miyabi, Boker, Apogee Culinary, and many more.
* When will my order ship?
All order placed before 2pm Mountain Standard time will ship out that same day. Orders placed after 2pm will ship the next business day.
* How will my order ship?
We use UPS and USPS for our shipping partners. All 2 day shipments will go UPS. We ship the very best way possible to get your package to you quickly and efficiently.
* Will I have to sign for my package?
Most packages are sent without signature confirmation. If UPS cannot leave the item in a safe and secure location they may require a signature. Any order over $399 is sent with a signature confirmation for your protection and security.
* How much is shipping?
We offer free standard shipping on all orders over $49. All orders over $99 come with free priority shipping.
* Other question?
Feel free to contact us at firstname.lastname@example.org or call us at 1-888-953-2348. We will gladly answer any question or assist you with any issue.